Shipping policy

Processing Time

All of our products are handmade and custom-made to order.

Please allow 7–14 business days for production and processing before your order is shipped. Processing times may vary during holidays, peak seasons, or due to high order volume.

Shipping Method

We ship all orders via UPS.

Estimated Delivery Time

Once your order has been completed and shipped, please allow approximately 5–10 business days for delivery.

Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, or other circumstances beyond our control.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email so you can monitor the progress of your shipment.

Incorrect Address Information

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you in resolving the issue with UPS.

Contact Us

If you have any questions regarding your order or shipping, please contact us and we will be happy to assist you.